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Context Help

If you get lost inside our hosting Control Panel, the first thing you should do is push the Help button, which is visible on each page. A popup will appear. It offers elaborate info about all the operations that you can carry out on the page in question. Each pop-up menu shows up on the same page so that you can swiftly get back to your work.

Video Tutorials

We have an extensive collection of video tutorials clarifying how to use our web hosting Control Panel. They're meant for those of you who would like to see how things are getting done rather than only reading articles. Thus, everyone can swiftly find their way around our Control Panel by merely watching our step-by-step how-to videos.

F.A.Q.

If you can't find the solution you searching for, take a look at our extensive FAQ section, which covers questions asked by real clients and offers real solutions. We constantly update our FAQ section with new articles in order to encompass all the new additions and innovations related to our platform.

Ticketing System

If you still can't find the answer you are looking for in the Frequently Asked Questions database either, you can get in touch with our fantastic team of support engineers available 24-7 and eager to assist you with any issue. Each support ticket you submit will be answered within one hour (the average ticket response time is only 20 mins), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 149230

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com